Queue manager with 8 contacts and configurable audio and video output. The SMM-8QM equipment is a suitable waiting queue manager for supermarkets or stores in general with up to 8 customer service positions (boxes, counters, inquiries ...). It has eight input contacts that activate, each one of them, an audio and a video output. The audio output reproduces a message stored in the equipment and the video output a text on a background image, configurable from the equipment software, of the web server type. SMM-8QM is a suitable product to indicate to the first person in the queue which box or counter to go to, with the audio message reproduced via the loudspeakers and with the image indicating the box number displayed on a monitor.